Get in Touch With Us
Got a question about something you read on farmersguild.org, spotted an error, or want to suggest a platform for us to review? This page covers how to reach our team and what kind of enquiries we can help with.
How to Reach Our Team
Email is the best way to get in touch. Write to us at [email protected] and we will aim to reply within a couple of working days. A brief note on what your message is about helps us route it to the right person and respond faster.
We are an independent editorial team covering sweepstakes and social casinos, not an operator. That means we cannot process account issues, redemptions, or deposits on behalf of any site — those requests need to go directly to the platform in question, usually through the support contact listed in its account settings or terms.
What We Can Help With
- Questions about our coverage — If anything on our site about Crown Coins, SplashCoins, Casino.Click, or any other platform we list is unclear, ask us and we will clarify.
- Corrections and updates — Sweepstakes casino terms, eligible states, and welcome offers change often. If you spot information that looks outdated, tell us and we will look into it.
- Suggestions for future reviews — If there's a new sweepstakes casino you'd like us to cover, or a comparison angle you think we're missing, we're glad to hear it.
- Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
- General feedback — Positive or critical, reader feedback shapes how we prioritise what we cover next.
What We Cannot Do
We are not able to offer legal advice about whether a particular sweepstakes casino is permitted in your state, resolve billing disputes, or verify your identity on a platform's behalf. Availability of sweepstakes casinos varies by state and changes over time, so for anything account-specific — including redemption thresholds, identity verification, or excluded states — the operator's own support team and terms and conditions are the authoritative source. If you play on non-GamStop platforms as well, our guide to trusted non-GamStop casinos in the UK covers that separate market.
Before You Write to Us
A few things are worth checking first, since they're common reasons people get in touch:
- Welcome bonuses, Gold Coin packages, and Sweepstakes Coin amounts are set by each operator and can change — always confirm current terms on the platform itself before relying on figures published anywhere, including here.
- No purchase is necessary to participate in a legitimate sweepstakes casino; if a site implies otherwise, that's worth flagging to us directly.
- State eligibility lists shift periodically, so if you're unsure whether a platform serves your state, check the operator's own terms rather than assuming based on past coverage.
What Happens After You Message Us
Every message is read by a person, not an automated system. We aim to respond within a couple of working days, though this can take longer during busier periods. If your enquiry needs input from more than one person on our team, we'll let you know if it's going to take extra time.
A Note on Responsible Play
If your message touches on concerns about time or money spent on sweepstakes or social casino platforms, please say so — we can point you toward general responsible-play resources. Casino-style games involve chance regardless of the currency model used, and outcomes are never guaranteed on any platform we cover.
Thank you for taking the time to reach out. Whether it's a correction, a question, or an idea for what we should cover next, we read every message and appreciate you helping us keep farmersguild.org accurate and useful.